Affiliate Program FAQ


What is an affiliate program? How does it work?

An affiliate program is a revenue sharing program where the affiliate (that's you!) drives traffic to a merchant's web site (that's us!) in exchange for referral commissions. When a visitor to your site clicks on the affiliate link to our site and completes a purchase, you get up to 10% gross commission on every item they buy!

What is the Pet-Labs affiliate program?

The Pet-Labs affiliate program is a unique opportunity for Web site owners and e-commerce entrepreneurs. You can share your enthusiasm for our products and services, enhance your own site, and earn commissions by utilizing banner ads, product image links, or text that point to our online store locations.

How does it work?

The first step is to apply to become an affiliate (subject to our approval). Our instant registration process will allow you to immediately begin placing links and banner ads for Pet-Labs on your site, classified ads, newsletters and emails (Pet-Labs does not tolerate SPAM). When your prospects click on the links, they are taken to our site. If they sign up and make a purchase at Pet-Labs, the sale is credited to your account for a future commission. It is that easy! To make our affiliate program as easy and effective as possible, we provide efficient monitoring and host resources for our affiliates. Our intelligent tracking system tracks online orders for up to one year. This ensures that you receive the maximum amount of commissions for your efforts.

Why become a Pet-Labs affiliate?

As an affiliate of Pet-Labs, you will be offering your visitors an exciting opportunity to purchase Pet-Labs products and accessories. This enhances your site by association, making it a valuable resource. In addition to the satisfaction of sharing online Pet-Labs products and services with your visitors, we’ll reward you financially.

How do I get started?

Please read the affiliate agreement, then complete and submit the registration form. We will notify you immediately and provide you with your affiliate account information. You will also receive information on how to obtain the graphic materials available to you. Just place the links and ads on your site, your newsletter, your classified ads or emails (or use the offline marketing tools provided if you are not using a site) and you’re on your way, referring customers and earning commissions.

How much can I earn?

You earn on each sale when a customer uses your link and makes a purchase. When you become an authorized affiliate, you will receive details on accessing all of your reporting information, as well as information on periodic special commission events and promotions.

How are commissions paid?

Commissions are paid once you have reached $250 in commission sales. This can be achieved monthly or at any given length of time. Please note any customer order that was generated from your website that is cancelled or refunded will not be eligible for commission sales. In addition, you will be responsible for paying all applicable taxes on any commissions you receive from Pet-Labs.

What kind of graphic materials are available for my site or offline marketing efforts?

Pet-Labs will supply targeted, fully produced image text links and banner ads in a variety of sizes. Choose the ones that you think will appeal to your visitors the most, then add the provided HTML code to your site. We will update the material frequently so that you always have a great selection of fresh ads with our latest offers and promotions.

How often can I change the graphic material?

It is up to you. We encourage you to change the links and ads often. This keeps your site and message fresh and new for visitors. You can post as many links as you want on your site. Use your judgment and understanding of your visitors preferences to place the links where they will maximize referrals. . . and your commissions. We will also provide you helpful information that outlines ways to use banners and links effectively. If you need additional banner sizes or graphics, or if the graphic materials and links are not working correctly, just let us know and we’ll take care of it.

How will I know about sales from referrals through my link?

That is one of the benefits of our affiliate monitoring and reporting system. As a Pet-Labs affiliate, you will receive a user name and password that you use on the Pet-Labs affiliate site. You will have complete access to reports that detail your sales from referrals. You can check it any time you want, day or night. All sales are reported in real-time and installations are reported weekly.

Am I eligible to become a Pet-Labs affiliate?

There is no cost to become an affiliate, and our instant registration gets you up and running immediately. We reserve the right to reject or remove affiliates/sites at any time for any reason. The sites that will have the most success as affiliates are those whose area of interest and presentation target the same audience as Pet-Labs.

Can I be an affiliate if my site is not-for-profit?

Absolutely. we welcome not-for-profit sites. This is an excellent way to introduce your visitors to great services for their pets, while your commissions go to further your cause. Your members have an added incentive to shop through your site if they know part of their payment will go to support their favorite non-profit organization.

Do I need to be located in the United States in order to be an Affiliate?

No, however, please note that we only ship directly to the US and Canada so please know your demographics of where your visitors are coming from.

How about phone orders? How are they tracked?

We do not accept phone orders for tracking as it is difficult to know exactly where the client(s) came from. We try our best to ask clients how they heard of Pet-Labs but that is usually much harder to honestly track.

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100% Private and Secure

You can order tests on Pet-Labs with confidence! We maintain the highest levels of privacy and security. If you have questions, call us at 866-9-PET-LAB to speak with our staff today!